Successfully Navigate Client Feedback (Don’t Be Scared!)

Off-camera question: “How do you handle client feedback in design projects?” Ah, client feedback – the double-edged sword of our industry. Here’s the thing: feedback is not just criticism; it’s a goldmine of insights. Yes, it can be tough, especially when you’ve poured your heart into a design. But remember, it’s not personal. It’s about […]
Providing *Constructive* Feedback To Your Team

Off-camera question: “How do you provide feedback to your team?” As an agency owner, giving feedback to my team is a delicate yet crucial part of our growth. It’s not just about pointing out what needs improvement; it’s about honesty, guidance, and building relationships. I believe in face-to-face conversations. It’s where honesty thrives, and nuances […]